For leaders, it should be about where we hope the organization will be in the future. What is the literal picture we hope to see when we’ve arrived at our destination? Defining success is vital for organizational well-being. It gives us a target to go after. Used properly, it aligns staff around a common cause. Leaving our direction…
Establishing Key Performance Indicators (KPI’s) is a great start. Now, the hard work begins. Are we reviewing our KPI’s regularly? Weekly and monthly should be our consistent rhythm. Have we chosen KPI’s that embody what it means for our organization to be successful? Do we have 5 to 15 that can be tracked accurately? Are we…
Pricing sets the profitability table for a corporation. If it is not done correctly, no amount of cost cutting will be able to make things right. It was obvious that my client had a profitability issue, more specifically, a Gross Margin issue. They were pricing to compete on cost, and they were a high-value solution…