I love what happens to relationships and organizations when conflict is exposed…..and addressed. It is a blessing when conflicts arise. Things probably have been brewing for a while and may have caused stress, anxiety, and even sleepless nights. Relationships have been strained, teams are not performing at their best, and hurtful things may have been shared….
Mastering this balancing act will lead to joy on your journey while accomplishing great things in the future. Let me explain. Are you always satisfied? You may be good at counting your blessings. You may have a great perspective on how blessed you are and how your organization is doing. The question is, are you moving…
My hope and prayer for you is that you found 2025 to be a year of blessing. If my clients are any indication, however, I know that I’m writing to an audience where the results were a mixed bag. I had one client who needed to shut down a division or face significantly negative financial…
True confession. When I was young, I often didn’t listen well. I would spend much of my listening time thinking about what I was going to say in response to the person who was sharing with me, rather than intently listening to them. I was more concerned about my thoughts than theirs. One of the…
For leaders, it should be about where we hope the organization will be in the future. What is the literal picture we hope to see when we’ve arrived at our destination? Defining success is vital for organizational well-being. It gives us a target to go after. Used properly, it aligns staff around a common cause. Leaving our direction…
Have you ever had an experience that you never want to go through again? On the flip side, do you recall a time when things couldn’t have gone any better? Performing a postmortem is a vital discipline for either minimizing the chances of a significant failure re-occurring or positioning us to optimally replicate a success. As…
Jim Collins, in his book “Good to Great”, discusses the importance of having the right people on the bus, and in the correct seats. This is no-more-true than at the top of the organization. We need to have leaders on our teams who have the correct skillsets for their roles, but who, just as importantly, embody the values,…
I recently asked this of a client who was questioning where they were going. We had established the steps that were needed to move them forward financially. The anticipated results were not quick-coming, and they were getting nervous. In life and in leadership, we will always encounter situations that, at times, feel hopeless. We know we’re doing…
Have you ever worked for an organization whose cultural walk didn’t match their talk? This can be a maddening experience. You may have been attracted to the team because of the values they publicized or the awards they received. Your personal values and culture probably resonated with the team you were joining, and you were anticipating…
Establishing Key Performance Indicators (KPI’s) is a great start. Now, the hard work begins. Are we reviewing our KPI’s regularly? Weekly and monthly should be our consistent rhythm. Have we chosen KPI’s that embody what it means for our organization to be successful? Do we have 5 to 15 that can be tracked accurately? Are we…