Getting the right people on your bus and in the correct seat is vital. Every bit as important is getting the wrong people off the bus. I don’t know about you, but I have at times tolerated poor performance for too long. It is much better to address poor performers quickly….and fairly. Why is this? An…
How can you demonstrate sound judgement? Here’s a good start to the list: There are many times I have wanted to share a piece of my mind with someone. A great tool to use for diffusing the situation is to write an email to that person but to never send it. It allows you to…
Building a successful client relationship is a painstaking process that takes deliberate efforts to create, nurture, and grow. It is a trusting relationship where both parties are viewed as partners. Except when it isn’t. What do you do when the client relationship is one-way, conflicts with the values of your organization, and is anything but…
“Meetings are a waste of time. I could get so much more done if I wasn’t always tied up in meetings.” These comments are wrong and right at the same time. Yes, they would be able to get more done as an individual without any meetings on their schedule. But would they be working on…
If you’re an entrepreneur, your “strategic plan” is crystal clear……. pursue the vision for your product or service far enough so that you can pay your current bills and fund future growth. It’s that simple. The focus must be on surviving before we can focus on thriving. A client of mine said “This talk about strategic…
Improving Efficiency or implementing Continuous Improvement may seem like a “hard” skill vs. a “soft” skill, but it’s not. It all comes down to the organizational culture you’ve built and where you plan to be in the future. I had a client say “I have equipment in my building that can run much more efficiently than it…
“I have a very talented employee who I make exceptions for because they don’t always model our values. I don’t know if I could replace them. What should I do?” I have been in this situation numerous times and have had clients facing this dilemma as well. Have you ever been in this position as…
A business plan is essential in determining if a new venture is worth pursuing. It counts the costs of a decision and the returns or payback that will be realized. Is there a tool that works well for smaller business decisions that come up on a more frequent basis? Decisions like……. Should we hire someone? Can…
A helpful place to start in answering this question is to first answer another…..“who are you as a person?” As an example, for myself, I’m a Christ Follower, Husband, Dad, Grandfather, Entrepreneur, Leader, and Encourager. When I was 25, my answer to this question regarding my work was very different from when I was 45. If…
I asked the client about the potential his business had for growth over the next 3 years. The business owner and founder surprised me when he said…..“I think my business is going to double in size every year for the next 5 years, but, I’m not sure what my next steps should be.” Having significantly…